Privacy Policy

 Privacy Policy for Bundalong Estate Wines

At Bundalong Estate Wines, we value the privacy of our customers and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, sign up for our mailing list, or engage with our services.

1. Information We Collect

When you interact with Bundalong Estate Wines, we may collect the following types of personal information:

• Personal Identifiers: Name, email address, phone number, and mailing address.
• Account Information: Information related to your purchases, payment details, and delivery preferences.
• Usage Data: Information regarding your interactions with our website, such as IP addresses, browser type, and page views.

2. How We Use Your Information

We may use the information we collect from you for the following purposes:

• To send you updates, offers, and newsletters related to Bundalong Estate Wines if you have signed up for our mailing list.
• To process and fulfil orders, including shipping, returns, and customer service inquiries.
• To improve our website and services, by understanding how our customers interact with our site and content.
• To respond to your inquiries or requests and provide customer support.

3. Mailing List Sign-Up

When you sign up for our mailing list, we will collect your email address and any other relevant details you choose to provide. By subscribing, you consent to receive promotional emails, newsletters, and other updates related to Bundalong Estate Wines.

You can opt-out of receiving these emails at any time by:

• Clicking the “unsubscribe” link included in every email we send.
• Contacting us directly at [Insert Contact Email Address] to request removal from the mailing list.

4. Sharing of Information

We will never sell, rent, or trade your personal information with third parties for their marketing purposes. However, we may share your information with trusted third-party service providers to facilitate the following:

• Order processing and fulfilment.
• Payment processing.
• Email marketing and communication services.

These third parties are required to handle your information securely and are not permitted to use it for their own purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we take reasonable steps to safeguard your data, please note that no method of data transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Correct any inaccuracies in your personal information.
• Request the deletion of your personal information, subject to certain legal limitations.
• Withdraw your consent for marketing communications at any time.

To exercise any of these rights, please contact us at [Insert Contact Email Address].

7. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to improve your browsing experience. These technologies help us analyse website traffic, enhance user experience, and deliver targeted content. You can control cookie settings through your web browser.

8. Changes to This Privacy Policy

Bundalong Estate Wines reserves the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by updating the “Effective Date” at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Bundalong Estate Wines
Email: wines@bundalongestatewines.com.au
Phone: (03) 5726 8666
Address: 4 Austins Road, Bundalong VIC 3730

By using our website and services, you agree to the terms of this Privacy Policy.

This standard privacy policy provides clear information about how Bundalong Estate Wines manages personal data, including information on mailing list sign-up and other essential practices.